Essential Qualifications
- Industry certifications - IICRC, ACAC, or equivalent
- Insurance coverage - Public liability and professional indemnity
- Local experience - Understanding of Singapore's climate challenges
- Proper equipment - HEPA filtration, moisture meters, containment materials
- Written protocols - Clear remediation procedures following industry standards
Red Flags to Avoid
- Quoting without physical inspection
- Prices significantly below market rate
- No written contract or scope of work
- Unwilling to explain their process
- No warranty or guarantee offered
- Using scare tactics or pressure sales
- Cannot provide references
Questions to Ask
- What certifications do your technicians hold?
- Can you explain your remediation process step by step?
- What containment methods do you use?
- How do you verify mould elimination?
- What warranty do you offer?
- Can you provide references from recent projects?
Frequently Asked Questions
What certifications should a mould remediation company have?
Look for: IICRC (Institute of Inspection, Cleaning and Restoration Certification), ACAC (American Council for Accredited Certification), or equivalent international standards. In Singapore, also check for BCA (Building and Construction Authority) registration and NEA compliance for chemical use.
What red flags indicate an unreliable mould company?
Avoid companies that: quote without inspection, promise unusually low prices, don't explain their process, lack written contracts, won't provide references, use scare tactics, or claim to 'kill' mould without removal. Quality companies are transparent about methods and realistic about outcomes.
Should I get multiple quotes for mould remediation?
Yes, get at least 3 quotes. Compare not just price but scope of work, methods used, warranty offered, and timeline. The cheapest option often means cutting corners. Look for detailed quotes that explain each step of the remediation process.
What questions should I ask a mould remediation company?
Ask about: their qualifications and experience, the remediation process they'll use, containment methods, safety measures, timeline, what's included in the quote, warranty terms, references from past clients, and how they'll verify the mould is eliminated.